Refund Policy
Last updated: July 25, 2026
Subscription Billing
Chahiya subscriptions are billed on a monthly or annual basis, depending on the plan you select. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
Cancellation
You may cancel your subscription at any time. Upon cancellation, you will continue to have access to all features until the end of your current billing period. No partial refunds are issued for the remaining days or months of your billing period.
Refund Policy
No refunds are issued for partial months or partial years. If you believe you have been charged in error, please contact us within 7 days of the charge at support@chahiya.com and we will investigate.
Customer Transactions
Chahiya is not responsible for refunds between tenants (restaurant owners) and their end customers. The transaction relationship is entirely between the tenant and their customer. Tenants are responsible for managing their own refund and return policies.
Early Access / Promotional Accounts
During the early access period, accounts using promotional codes or free-tier access are not eligible for refunds, as no payment was collected. If you transition from a promotional account to a paid subscription, standard refund terms apply from the date of your first payment.
Contact Us
For any questions about our refund policy, please contact us at support@chahiya.com.